Terms & Conditions

1     Payments

If you have reserved a place on an Institute of Fitness course and paid your deposit, the full and final payment of the balance must be received by Institute of Fitness two weeks prior to the commencement dates of the advertised course (unless payment plan agreed with Institute of Fitness).

Failure to do so may result in all fees paid being made forfeit and your course space being cancelled. Institute of Fitness reserve the right to invoice for the full course fee if prior notification is not received.

Course applications (subject to availability and in agreement with Institute of Fitness) made within the closing date of the chosen training course will require full payment of course fees to be made at the time of booking (unless on payment plan agreed with Institute of Fitness).

If the payment plan option has been agreed with Institute of Fitness, payments must be made by direct debit/standing order on the 1st of the month until payment has been completed.

2     Deposits

All deposits are non-refundable and are required to be paid to secure booking on training course.

3     Cancellations Policy

In the case of cancelling your place on the training course, written/email notification is required in order to process the cancellation. A confirmation email will be sent once this has been processed.

Institute of Fitness will apply the following charges for course cancellations:

  • Cancellations received four weeks prior to the advertised date of the course will result in the deposit being made forfeit and the remainder of any other fees refunded.
  • No refunds of course fees paid will be payable by Institute of Fitness for cancellations made within four weeks of the advertised course start date unless a valid medical certificate can be provided to support the cancellation. If medical certification is provided, fees will be transferred to another course.
  • No refunds of course fees paid will be payable by Institute of Fitness for cancellations of distance learning courses once course material and initial actions have been sent to the learner. All efforts will be made to transfer the learner onto a blended learning course. See transfer policy below for details.
  • Cancellations received  two  weeks  prior  to  the  advertised  date  of  the  course commencing will result in the deposit being made forfeit and you will be liable to settle any remaining outstanding balance.
  • Where no cancellation notification is  received by  Institute of  Fitness prior to  the advertised course start date, all fees paid will become forfeit and you will be liable to settle any remaining outstanding balance.

4     Transfer Policy

Should a transfer to an alternative course date be required, written/email notification must be received by Institute of Fitness prior to the advertised course start date. Alternative course dates must be provided when applying for a transfer of course.

Institute of Fitness will apply the following conditions and fees for course transfers:

  • Transfer requests received by Institute of Fitness more than four weeks prior to the start of the advertised course start date will incur no administration charge, subject to course availability.
  • Transfer requests received by Institute of Fitness less than four weeks prior to the advertised course start date will incur an administration charge of £50.00
  • If Institute of Fitness are unable to confirm a place on an alternative training course immediately, course fees will be held for a period of six month. Any fees not utilised within a six months period from the date of receipt will become forfeit.

5     Assessment Referrals

If you refer any component of your assessment, Institute of Fitness will provide three free re- assessment of any failed section. Re-assessment dates must be made by written/email application from any other assessment date shown on website (subject to availability).

Institute of Fitness will apply the following fees for re-assessments:

  •         Practical re-assessments will incur a fee of £35 per assessment (after second free re- assessment)
  •         Theory re-assessments (per paper) will incur a fee of £20 per assessment (after second free re-assessment)

6     Course Materials

Institute of Fitness will provide all manuals and portfolios necessary for the training course as mandatory.

  •         E-Learning will be provided on written request and will be charged at £35.00.
  •         Replacement manuals can be provided at a cost of £25 per manual (Level 2), £35 per manual (Level 3).

7     Certification

Certificates will be issued with the name as indicated on your application form. The awarding body will issue free replacements on if it is deemed to be an office error and if notification is received within two weeks of receiving the certificate.

Institute of Fitness will apply a charge of £45.00 for each replacement certificate, upon receipt of original assessment evidence.

Any change in personal circumstances resulting in a name change from that which was originally stated on the application form must be verified by legal documentation and the Institute of Fitness notified immediately by written/email. Institute of Fitness will charge £45.00 for a replacement certificate.

Written/email notification must be provided immediately to Institute of Fitness of change of address. All certificates are sent recorded delivery and Institute of Fitness cannot be held liable for non-receipt of certificates prior to any written notification of change of address.